Privacy policy
PRIVACY POLICY – MAISON FATAH®
At Maison Fatah®, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, protect, and manage your Personally Identifiable Information when you access or use our website, www.maisonfatah.ae. Personally Identifiable Information refers to any data that can be used to identify, contact, or locate an individual, either on its own or when combined with other information. By using our website, you agree to the practices described in this policy.
INFORMATION WE COLLECT
When you visit our website, register an account, or place an order, we may collect personal information including your name, email address, phone number, shipping address, and payment details. This information is collected when you interact with our website, such as placing an order, subscribing to our newsletter, filling out forms, or contacting customer support.
HOW WE USE YOUR INFORMATION
The information we collect is used to provide you with a personalized and seamless shopping experience. This includes processing transactions, delivering products, responding to customer service requests, improving our website, and communicating with you regarding your orders or inquiries. We may also use your information to send updates, promotional offers, or marketing communications, which you can opt out of at any time.
DATA PROTECTION AND SECURITY
Maison Fatah® takes appropriate security measures to protect your personal data. Our website is regularly monitored for vulnerabilities and is secured using industry-standard technologies such as Secure Socket Layer (SSL) encryption. Access to personal information is restricted to authorized personnel only, who are required to keep such information confidential. All payment transactions are processed securely through trusted third-party payment gateways and are not stored or processed on our servers.
COOKIES POLICY
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your browser, remember your preferences, and improve website performance. You may choose to disable cookies through your browser settings; however, this may limit certain functionalities of the website, although basic services such as placing orders will remain available.
THIRD-PARTY DISCLOSURE
Maison Fatah® does not sell, trade, or rent your Personally Identifiable Information to third parties. We also do not share your payment details with any external parties. Any third-party links on our website are provided for convenience, and we are not responsible for the content, privacy practices, or policies of those external websites.
USER RIGHTS AND INFORMATION ACCESS
You have the right to access, update, or correct your personal information at any time by logging into your account. We encourage users to keep their information up to date to ensure smooth transactions and communication.
EMAIL COMMUNICATION
We may collect your email address to send order confirmations, updates, respond to inquiries, and share relevant product or promotional information. All marketing communications will clearly identify their purpose, and you may unsubscribe at any time using the link provided in our emails or by contacting us directly.
BANKING AND PAYMENT SECURITY
In accordance with applicable regulations, all credit and debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties. Maison Fatah® will never pass payment card details to external parties. Customers are responsible for maintaining the confidentiality of their account and transaction records.
POLICY UPDATES
Maison Fatah® reserves the right to update or modify policies as required to maintain service quality and compliance with applicable regulations.
CONTACT INFORMATION
If you have any questions or concerns regarding this Privacy Policy, you may contact us using the details below:
MAISON FATAH®
Sharjah Media City Free Zone
Sharjah, United Arab Emirates
Phone: +971 561709838
Email: maisonfatahcosmetics@gmail.com